Frequently Asked Questions
What is JobDiva?
JobDiva is a solution for recruitment organisations. Targeted to recruitment organisations, JobDiva is a comprehensive solution that encompasses an extensive applicant tracking system, a client CRM system, a job management workflow fulfillment system and process, a candidate careers/jobs web site portal, an electronic job board CV harvester, an electronic VMS job spidering tool, and a time-keeping and billing system as well as a VMS/MSP system and solution. All these components, have been developed by JobDiva as an integral part of the single JobDiva solution. All JobDiva's business software has been developed by JobDiva for JobDiva only. The JobDiva software, process and solution is the proprietary property of JobDiva.
What makes JobDiva's CV search engine different from other CV search engine products?
JobDiva's CV search engine technology has the capability to produce a short list of the best-suited candidates for the job requirement. The short list of CVs has a high precision ratio. That is, most of the retrieved CVs, if not all, have the required skills and the required duration of experience. The short list of CVs has also a high recall ratio. That is, most of the CVs, which are a match to the requirements in terms of skill and duration of experience, are located by the search.
How will JobDiva give my company a competitive advantage?
Faster Fills. The electronic pile of CVs, which are received in response to advertising and to subscriptions to public web sites, is rapidly reduced to the short list of candidates who have the required background. Suitable candidates can be located and qualified within seconds or minutes, beating the competition to the hunt. The rapid delivery of almost all the properly-matching candidates enables the recruiter to select the best available candidates. The alternative is to leaf through a considerably larger pile of electronic CVs and settle for the first few that match. When put against other recruitment companies in competing for jobs, and when the sales representative does not have a solid relationship with the hiring manager, the success ratio of a company using JobDiva in a one-on-one competitive situation is approximately seven to one. When the sales representative does have a close relationship to the hiring manager, the fill ratio is almost 100%.
How can JobDiva save my company money?
JobDiva greatly improves the recruiter's productivity. The recruiter's work-hours will be spent qualifying candidates who match the requirements rather than manually inspecting CVs for the possible matching candidates. The recruiter will no longer have to examine the CVs to identify matching skills and length of experiences. JobDiva will have done that for the recruiter. The recruiter will focus his/her time on phone and personal interviews, on salary and benefits negotiation and on other facets of the hiring process.
What are JobDiva's complementary characteristics?
JobDiva supports your brand by improving the efficiency and effectiveness of your delivery. Your brand, products and services get delivered more efficiently and effectively to your clients while JobDiva inconspicuously works in the background. JobDiva does not replace or interfere with any of your sales or marketing processes. Instead, it enhances their competencies. JobDiva utilises your advertising and subscription capabilities with no additional effort on your part. Electronically, JobDiva can read your CVs from incoming e-mail, from your database, and/or from the public web sites that you subscribe to, and make them immediately available in your search results.
How much behaviour modification and retraining will be necessary to fully utilise JobDiva?
JobDiva requires little training and though it's fully supported, JobDiva is an intuitive product and very easy to learn.
How does JobDiva retrieve CVs for me?
JobDiva downloads CVs from the public jobs boards to which you are subscribed, using your account logins and passwords, by way of the IE Internet browser. Part of JobDiva's offering is this download program and its source code which runs on a single PC at your site. The tool runs at a speed which emulates the time it takes for a human end-user to search and retrieve CVs and pauses for some time between clicks to not burden the job board provider's hardware. Therefore, because it might take longer to download a hundred CVs from a single web site, the download program creates multiple instances for each different public job board to which you subscribe. The tool utilises either your entered list of skills in the search or the criteria you have stored in JobDiva to download pertinent CVs from the public sites into your private account at JobDiva. Regardless of whether the CVs were downloaded by you, the JobDiva tool, or were sent in response to your job postings, they will be stored with your company's private CVs within JobDiva.
How quickly after CVs are sent to my JobDiva account can they be searched and accessed?
Almost immediately. You can either have applicants email their CVs directly to your private JobDiva account at email@example.com or you can auto-forward emails you receive to firstname.lastname@example.org. If there is a job site that you control, we will provide you with a simple interface, user ID, and password to FTP the files to JobDiva. Any one of these of the options takes only a few minutes to configure. Most importantly, when the leads are e-mailed or FTP'd, they become searchable in less than five minutes. It takes JobDiva from one to five minutes to extrapolate the attributes and auto-populate the database.
Can JobDiva retrieve CVs from any job board?
JobDiva offers tools to retrieve CVs from most of the national job boards but, if there is any web site to which you subscribe that the download programs do not cover, we will develop a program specifically for that site and have it for you within just a few hours.
Can JobDiva be used as a plug-in or inter-operate with other software tools already implemented?
JobDiva's search engine can be utilised in parallel with your in-house workflow systems and processes. Again, your in-house data base and workflow processes can only benefit from JobDiva and no modification to them is required when JobDiva is used.
Can JobDiva work in tandem with my company's career board website?
Though JobDiva can be used as an order-fulfillment tool, it need not replace any existing tool. Additionally, JobDiva is not meant to replace the front-end portal which promotes your business.
How does JobDiva deliver its products?
As a hosted ASP at our data center or installed on-site at your company.
What are JobDiva's metrics, results, and benchmarks?
When using JobDiva, you will witness a drop in the cost per hire (placement), placement per recruiter, candidate submittal per recruiter, and candidate submittal per opening. You will also realise greater customer satisfaction and repeat business. You probably account for these metrics monthly or quarterly. The tracking of such activities, if not available to you otherwise, is available in JobDiva. Our research shows that an individual recruiter using JobDiva is two to three times more productive than a recruiter utilising other search engines. This is based on in-the-field experience against competition. We've calculated the minimum savings to be the cost of two recruiter's annual compensation and overhead for each employed recruiter (you will need one recruiter to handle the workload of three with JobDiva) and, therefore, you can expect the productivity of your recruiters to triple.
What about the privacy and confidentiality of the information and CVs saved to my JobDiva account?
CVs received by JobDiva from you, and through your subscriptions to public and private web sites, are yours and are held in strict confidence. Different subscribers of JobDiva might also be subscribers to the same public web site and may retrieve the same CVs; however, in JobDiva, your obtained CVs will remain private to you. Additionally, any notes or comments made by you will remain proprietarily owned by you. JobDiva will obtain, on your behalf for your private use, any CV that you might need from your subscribed private or public web sites. You will privately own these CVs.
How is JobDiva installed?
JobDiva requires no new hardware or software installation. Setting up IDs and passwords are the only system requirements to utilise JobDiva.